NOW Access takes issues of security and privacy seriously. We respect our visitors’ rights to the security and privacy of their data. This is why the information we collect through our website is only used for the following purposes:

Personally identifiable information:

NOW Access does not collect personally identifiable information except with your acknowledgement and consent.

NOW Access uses the credit card payment services of PAYSAFE for the processing of online payments. Please visit their website for more information on their privacy policy.

When you make a purchase on NOW Access, we ask for your name, address, telephone number, email address and any other information necessary to process and track your order. For the purposes of billing, you must also provide a type of credit card, the card number, the expiry date and the billing address associated with the card.

NOW Access will also ask you to create an account by providing an email address and creating a unique password so that your personal information can be accessed. The creation of the account allows NOW Access to save your billing information so that you do not have to re-enter this information every time you make a purchase through the site. For reasons of confidentiality and security, credit card numbers are not saved in the NOW Access system. We retain only the last four numbers of your credit card for the purpose of activating your gift cards.

NOW Access also collects your name and email address if you sign up to receive our e-newsletter.

Non-identifying personal information:

We also collect non-identifying personal information in order to help us better understand how our website is used. User information is recorded upon each visit, but IP addresses are never collected in the context of personal identifying information. Usage statistics are collected in a non-intrusive manner. Our servers’ log files are private documents and are mainly used by our server administrators to identify errors or to manage and observe the website’s performance. Occasionally, some parts of these log files may be seen for the purposes of server administration or security, or when required by law.

Cookies:

When you visit NOW Access, small text files known as “cookies” may be saved to the hard drive of your computer. We personalize the content of certain web pages according to the type of browser you use or any other information provided by our cookie. NOW Access does not use these cookies to look for personal information on your computer. If you reject the cookie, you will still be able to visit our website; however, it is possible that you will not be able to use NOW Access website to buy gift cards. This is because cookies are required by the shopping cart so that needed information can be retained for the processing of your order.

Sharing of information with third parties:

We do not rent, sell or exchange your name or any other personally identifying information with other businesses for any reason. Your personal information will not be revealed to any external third party for any reason unless we have previously received your personal consent or we are required to by law.

NOW Access mailing list:
When you sign up for our electronic mailing list, we use your email address to periodically send you an newsletter containing information on new offers, opening hours and any other event or promotion offered at the time.

Each newsletter contains simple instructions on how to remove yourself from the mailing list. Each newsletter also contains a link that allows you to connect to the email system and change the information held there, allowing you complete control over the information you provide to us.

We are strong supporters of Canadian federal data-protection laws. We do not exchange, rent or sell our mailing list to anyone. The information you provide is available only to the employees and contracted service providers who are responsible for our communications with you.

We analyze email statistics in order to ensure that you are sent information that is pertinent. We do not share, exchange or sell this information to anyone. This information is only used internally.

Links to other websites:

NOW Access sometimes suggests links to websites of other organizations. Unless we indicate otherwise, a link to another website does not mean that we accept responsibility, nor even support the content of this site or its privacy policy. When you provide information to one of these sites, you are subject to its privacy policy. We encourage you to read these policies before providing any information if you are concerned about the manner in which your information will be collected and used.

Changes to the privacy policy:

NOW Access may deem it necessary or appropriate to change its privacy policy from time to time in order to reflect changes in its manner of collecting and using personal information, or because of changes to laws, rules or standards related to data protection. NOW Access therefore reserves the right to change this privacy policy whenever necessary by posting the new policy on its site. Any personal information will be subject to the privacy policy in place at the time the information is used.

Questions:

If you have any questions or comments about this privacy policy, please send us an email to members@nowaccess.ca, or call us at 1-855-842-8080 (from Monday to Friday during business hours).
NOW Access
503 - 192 Spadina Avenue
Toronto (ON)
M5T 2C2